At Spectrum Health we are committed to providing our customers with the highest level of service and care. We recognise however that, on occasion, things can go wrong. If you have a comment or complaint you wish to make, you are encouraged to talk to us as this will help us to learn from our mistakes and improve our service wherever possible.
You can rest assured that we will deal with your complaint in confidence in a thorough, fair and prompt manner. We can then work to correct the issue and prevent it from happening again.